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About This Site

Practice Labs Service Status page for Incident impact and scheduled maintenance notifications. Please continue to refresh this page for further updates on any incidents or planned maintenance notifications. We aim to provide updates to live incidents at least every hour from incident start.

Scheduled Maintenance
Planned Maintenance 03/08/2021 0100 - 0600 (GMT +1)

There will potential loss of connectivity to lab devices of around an hour during the planned maintenance window. Due to the unspecified window of disruption by our 3rd party we will be keeping lab services open during this window and request that any users impacted during this window wait 2-5 minutes retrying their connection. If after 5 minutes the connection cannot be restored you can logout and log back in again to attempt access to a fresh lab however if that fails we recommend waiting until after the maintenance window is completed.

We sincerely apologise for any inconvenience caused.

Security Patching 4th August (Downtime Expected

As part of our ongoing security program, maintenance will be performed to our platform during the following window. The platform will be unavailable during this maintenance window and customers will be notified one hour in advance of this maintenance starting, to complete any outstanding works. Lab Servers will enter maintenance mode meaning no further/new lab sessions will be permitted and customers will receive a "No Lab" available message until the maintenance is completed.

Maintenance Window:

0700-0800 BST or 0200-0300 EDT

No further labs served from 0600 BST or 0100 EDT

Past Incidents

Sunday 1st August 2021

No incidents reported

Saturday 31st July 2021

No incidents reported

Friday 30th July 2021

No incidents reported

Thursday 29th July 2021

No incidents reported

Wednesday 28th July 2021

No incidents reported

Tuesday 27th July 2021

No incidents reported

Monday 26th July 2021

No incidents reported


Telephone: UK: +44 203 588 7250 (9am-10pm) | US: +1 612 200 0993 (4am-5pm EST)
Email: support@practice-labs.com (24x7)
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