All systems are operational

About This Site

Practice Labs Service Status page for Incident impact and scheduled maintenance notifications. Please continue to refresh this page for further updates on any incidents or planned maintenance notifications. We aim to provide updates to live incidents at least every hour from incident start.

Past Incidents

Wednesday 28th April 2021

No incidents reported

Tuesday 27th April 2021

No incidents reported

Monday 26th April 2021

No incidents reported

Sunday 25th April 2021

www Unavailable labs - Connecting to devices/Blue busy

Please be advised, we are currently investigating an issue in which some users may be unable to access their labs due to an infinite load error " device client. This seems to be impacting users who are using the connect device client, those who have this setting disabled should not be affected by this issue at the moment. At this time the we are still investigating the issue, we will continue to provide updates on our progress on a 30-minute basis [ last updated 25/04/2021 22:04 GMT]

Please be advised, that this issue has been resolved. This incident will now be moved into a watching state. [Last updated 25/04/2021 22:35 GMT]

Saturday 24th April 2021

No incidents reported

Friday 23rd April 2021

www Slow login and lab retrieval

Please be advised we are aware of slow logins to the Practice Labs platform and Lab serving. This issue is currently under investigation [Last updated: 23-Apr @ 08:51 UTC] Please be advised that incident is now resolved, we apologize for any inconvenience caused. [Last updated: 23-Apr @ 08:54 UTC]

Thursday 22nd April 2021

No incidents reported

Telephone: UK: +44 203 588 7250 (9am-10pm) | US: +1 612 200 0993 (4am-5pm EST)
Email: (24x7)
Ping: Stats Dotcom-Monitor